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Plusieurs offres d'emploi en Bulgarie

1-French Customer Support Professional for Cisco Services
  • Your day to day role:

    You will be responsible for providing support to a wide range of Cisco services. As the first point of contact at Cisco, you will represent the Cisco Brand Promise by delivering a low effort experience and driving a complete resolution of the customer's needs. You will support customers, partners and Cisco employees through a variety of channels such as phone, email and chat. Complex and out of scope work will be passed quickly to the next level of support.
  • Essential criteria:

    Fluency in written and spoken English and French

    Previous customer service experience in a service driven environment

    Computer literacy

    Excellent soft skills and emotional intelligence

    Decisiveness, ability to identify root cause and willingness to go beyond initial symptoms, thinking strategically
  • What's in it for you:

    To be part of the Gold Award winner company in the category Employees at the heard of everything for large companies at the South East Europe customer service awards 2020

    Opportunity develop your career in a global company of over 225,000 employees across more than 40 countries

    Free additional medical and dentist insurance

    Sports card discount

    Corporate discounts and allowances

    2-Consultant Email Support for Spotify with French (NON-VOICE)
    Are you ready to take your career to the next level?
    Looking to make a change TODAY?

    We want to meet YOU!

    On Spotify you can find all the music you'll ever need all favorite artists, albums and playlists. Your daily soundtrack or a perfect mix throughout the day and night.
    Now you can be part of this team and help millions of people enjoy the music they love.

    This is the right opportunity for you if YOU:
    Have excellent language skills in French + English language (C1 level)
    Have excellent communication skills
    Have the it factor
    Possess positive attitude and great interpersonal skill
    Have motivation for development
    Are creative
  • Join us to:
    Be part of a team which support one of the biggest companies, providing legal music streaming service
    Demonstrate excellent communication skills and support the Premium users of Spotify via email
    Work in a friendly and positive environment where you can develop yourself professionally
  • You will get to enjoy:
    A very competitive salary
    Attractive performance incentives
    Top-notch training
    Unique social benefits package which includes: additional health insurance, life insurance, food vouchers, gift vouchers, and transportation allowance
    Employee recognition programs

    3-Customer Support Specialist with French and English
  • *All interviews will be conducted remotely (online or by phone).

    Pontica Solutions is an award-winning BPO company that offers great opportunities for young professionals in the field of customer success, people management, project management, marketing, and IT. We are looking for customer support specialists to work for our newest client ?" an international company providing background checks and employment screenings, through innovative, web-based technology.
  • YOUR ROLE:

    Help users and clients use the platform (email, chat, and phone communication).
    Provide support with the online form, status of the application, registration to the system.
    Ensure clients receive the highest level of customer service.
    Follow guidelines and policies; execute an organized, efficient, and structured working process.
  • REQUIRED SKILLS:

    Fluent in French and English.
    Previous experience in a customer support role will be an advantage.
    Excellent computer literacy and proficient with MS Office applications.
    Excellent interpersonal and communication skills.
    Very good customer orientation.
  • WHAT WE OFFER:

    An attractive remuneration + monthly performance bonuses. Referral bonuses.
    Full training provided by the client.
    Additional health insurance and other social benefits. Exclusive discounts & offers.
    Open-minded management team promoting innovation, personal, and professional development.
    Permanent employment; full-time.
    Employer: Pontica Solutions Ltd.

    4-Customer Experience Associate with German or French
    We are looking for a Customer Experience Associate with German or French for one of our clients - an international fintech company with office in Sofia, Bulgaria.

    This is an excellent opportunity to join and have the ability to develop and progress within a fast-growing team.
  • Responsibilities:

    Handle requests from customers, as well as internal departments & other stakeholders via phone, email and chat
    Handle customer's initial verification by considering, requesting and processing verification documents
    Provide support to management and take ownership to drive process and service enhancement
  • Skills:

    Fluent in German or French
    Fluent in English
    Hands-on experience in using a variety of communication channels such as email, live chat and/or phone
    Excellent customer service mindset and attitude to follow through and respond to problems/requests proactively and effectively
    Fresh graduates are welcome
  • The offer:

    Excellent compensation package
    Great social benefits package
    Flexible working hours
    You get to work in a very dynamic environment and be part of an international team

    5-Automation Developer
    Connecting businesses and tech talents in a fast-changing world. This is what describes best the mission of Modis as a global leader in workforce, skilling, and consulting solutions for our partners. As part of the Adecco Group, our brand is present in 20 countries delivering services and solutions in the so-called "Smart Industry" areas and employing 30,000 people.

    With more than 15 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support, and BPO Solutions to more than 40 multinational companies. We have grown to 1400 employees in our 3 office locations and now we are looking for more talents to join us in our mission.
  • *Position Highlights
  • Responsibilities:

    Work with Operational, Functional and Backoffice teams to identify processes that could be automated.
    Analyze those processes and architect solutions.
    Develop, deploy and maintain robots and automation solutions
    Drive the automation agenda across Robotics, Automation, Analytics and IT
    Develop an innovate approach to simplify and streamline processes to increase reliability, improve efficiency and minimize errors
    Help management and staff to resolve problems arising out of the automation systems and its various functions.
    Function as the technical bridge with applied systems to resolve problems and implement new programs and updates
    Stay abreast of new developments, technology, etc. within the field of automation, and recommend needed changes and improvements to the systems
    Drive knowledge sharing within the automation team
    Comply with specific or ad-hoc tasks
    Adhere to all company policies & procedures
  • Requirements:

    3-5 years of experience
    Knowledge of Visual Basic, Windows PowerShell scripting, Python or any other programming language
    Experience with Continuous Integration and Delivery concepts
    Able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office/O365.
    Familiarity with Robotic Process Automation's solutions
    Knowledge of SQL databases
    HTML/JavaScript experience
    Good command of English
  • You will get:

    Recognition awards
    Additional health coverage
    Special offers and discounts
    Food and Gift vouchers
    Sport cards
    Competitive remuneration package
    Performance-based bonuses
    Charity and sport initiatives

    6-Healthcare Assistant Bluebird Care Clare
  • Role of Healthcare Assistant

    The Care Assistant's primary role is to deliver personal care and assistance to a client in his/her own home. Care Assistants are responsible for the implementation of the requirements of the clients care plan, perform identified care duties and promote client comfort, dignity and wellbeing.
  • Your responsibilities as a Care Assistant include . . .
    Assist the client with Activities of Living
    Pay due care and attention to all aspects of care duties carried out on behalf of the client
    Provide a high standard of care in compliance with Bluebird Care Policies
  • Qualifications & Experience

    Care Assistants must have obtained QQI approved Level 5 Modules Care of the Older Person and Care Skills/Healthcare Support.
    Or have a minimum of one-year experience caring for others and be in a position to undertake the two modules outlined above.
  • Qualities

    Essential qualities of a Care Assistant include having a genuine concern for others, having the ability to demonstrate kindness, compassion and patience.
  • Employment Type

    Permanent/part-time, contract
    Attractive rates of pay and employee benefits
    Own transport required, mileage paid

    7-Consultant Email Support for Spotify with French (NON-VOICE)
    Are you ready to take your career to the next level?
    Looking to make a change TODAY?

    We want to meet YOU!

    On Spotify you can find all the music you'll ever need all favorite artists, albums and playlists. Your daily soundtrack or a perfect mix throughout the day and night.
    Now you can be part of this team and help millions of people enjoy the music they love.

    This is the right opportunity for you if YOU:
    Have excellent language skills in French + English language (C1 level)
    Have excellent communication skills
    Have the it factor
    Possess positive attitude and great interpersonal skill
    Have motivation for development
    Are creative
  • Join us to:
    Be part of a team which support one of the biggest companies, providing legal music streaming service
    Demonstrate excellent communication skills and support the Premium users of Spotify via email
    Work in a friendly and positive environment where you can develop yourself professionally
  • You will get to enjoy:
    A very competitive salary
    Attractive performance incentives
    Top-notch training
    Unique social benefits package which includes: additional health insurance, life insurance, food vouchers, gift vouchers, and transportation allowance
    Employee recognition programs

    8-Solution Architect
    If you have:
    - University degree in Computer Science, Engineering, or other field of Information
    - A minimum of five years in a professional senior technical role such as technical lead, dev. team lead, architect, or other hands on leadership role in area of software development or design
    - Experience developing IT infrastructure architectures for the financial industry, using applicable frameworks and standards to document resilient, high-availability solutions that address network, storage and computing (i.e. cloud)
    - Knowledge of ITSM best practices with the demonstrated ability to incorporate ITSM processes, functions and tools into solution scope, cost and schedule
    - Demonstrated deep understanding and experience with:
    o Design and developing Microservices Architecture, Services Orientated Architectures (SOA), REST and the Web Services space.
    o Java and Java frameworks in a Public Cloud (AWS, Azure, etc.) and Data center environments
    o Technologies like OpenShift, Docker, Kafka, API Management tools
    o Owning and operating multiple instances of a mission critical service or IT applications
    o Requirements analysis, planning and deploying IT solutions
    o Software Design and Architectural principles and practices.
    o Ability to develop and justify solution architecture designs
    - Assessed a broad range of information solutions and products particularly in financial sector or banking /will be considered as a serious advantage/.
    - Expertise of software development methodologies
    - Ability to assess rapidly changing technologies and apply them to business needs
    - Knowledge and understanding of Enterprise Architecture methodologies such as TOGAF or equivalent
    - Working knowledge of infrastructure components including servers, network, storage, firewalls, load balancers, routers, etc.
    - Very good command of English language
    - Excellent communication skills with ability to explain technical concepts to lay audiences. Some experience working with board level stakeholders.
    - Strong problem solving aptitude, strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills
    - Ability to work in a team with experience leading and collaborating cross-team to ensure successful delivery of solutions

    And you would like to:
    - Define consistent solution architectures for given requirements/business-architectures and context throughout all IT architecture layers (data, application and technology)
    - Develop technology solutions and map the business requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan.
    - Provide technical or/and solution consulting during the whole project process (pre-study, conception, analysis, design, build, deploy, test)
    - Lead in designing, specifying and selecting information system solutions, considering functionality, data, security, integration, infrastructure and performance
    - Lead the organization in exploiting technology and use knowledge of IT solutions to drive organizational change and support business process design
    - Propose functional and architectural changes to achieve optimal solutions
    - Serve as liaison between data consumer representatives and application solution development teams
    - Design solution architecture during the project lifecycle in cooperation with the Chief IT architect, data and technology architects

    You will find:
    - Excellent opportunities for professional and career development in one of the leading banks in Bulgaria
    - Competitive remuneration
    - Various opportunities for learning and further development of the professional skills and competences
    - Dynamic and challenging job
    - Modern working environment
    - Additional health insurance
    - Life/Accident Insurance
    - Food vouchers
    - Sport card
    - Preferences for the bank products and services
  • **Plusieurs autres postes à offrir, vous trouverez plus d'informations dans votre espace privé



    ... BACK



  • Plusieurs offres d'emploi en Bulgarie

    1-French Customer Support Professional for Cisco Services
  • Your day to day role:

    You will be responsible for providing support to a wide range of Cisco services. As the first point of contact at Cisco, you will represent the Cisco Brand Promise by delivering a low effort experience and driving a complete resolution of the customer's needs. You will support customers, partners and Cisco employees through a variety of channels such as phone, email and chat. Complex and out of scope work will be passed quickly to the next level of support.
  • Essential criteria:

    Fluency in written and spoken English and French

    Previous customer service experience in a service driven environment

    Computer literacy

    Excellent soft skills and emotional intelligence

    Decisiveness, ability to identify root cause and willingness to go beyond initial symptoms, thinking strategically
  • What's in it for you:

    To be part of the Gold Award winner company in the category Employees at the heard of everything for large companies at the South East Europe customer service awards 2020

    Opportunity develop your career in a global company of over 225,000 employees across more than 40 countries

    Free additional medical and dentist insurance

    Sports card discount

    Corporate discounts and allowances

    2-Consultant Email Support for Spotify with French (NON-VOICE)
    Are you ready to take your career to the next level?
    Looking to make a change TODAY?

    We want to meet YOU!

    On Spotify you can find all the music you'll ever need all favorite artists, albums and playlists. Your daily soundtrack or a perfect mix throughout the day and night.
    Now you can be part of this team and help millions of people enjoy the music they love.

    This is the right opportunity for you if YOU:
    Have excellent language skills in French + English language (C1 level)
    Have excellent communication skills
    Have the it factor
    Possess positive attitude and great interpersonal skill
    Have motivation for development
    Are creative
  • Join us to:
    Be part of a team which support one of the biggest companies, providing legal music streaming service
    Demonstrate excellent communication skills and support the Premium users of Spotify via email
    Work in a friendly and positive environment where you can develop yourself professionally
  • You will get to enjoy:
    A very competitive salary
    Attractive performance incentives
    Top-notch training
    Unique social benefits package which includes: additional health insurance, life insurance, food vouchers, gift vouchers, and transportation allowance
    Employee recognition programs

    3-Customer Support Specialist with French and English
  • *All interviews will be conducted remotely (online or by phone).

    Pontica Solutions is an award-winning BPO company that offers great opportunities for young professionals in the field of customer success, people management, project management, marketing, and IT. We are looking for customer support specialists to work for our newest client ?" an international company providing background checks and employment screenings, through innovative, web-based technology.
  • YOUR ROLE:

    Help users and clients use the platform (email, chat, and phone communication).
    Provide support with the online form, status of the application, registration to the system.
    Ensure clients receive the highest level of customer service.
    Follow guidelines and policies; execute an organized, efficient, and structured working process.
  • REQUIRED SKILLS:

    Fluent in French and English.
    Previous experience in a customer support role will be an advantage.
    Excellent computer literacy and proficient with MS Office applications.
    Excellent interpersonal and communication skills.
    Very good customer orientation.
  • WHAT WE OFFER:

    An attractive remuneration + monthly performance bonuses. Referral bonuses.
    Full training provided by the client.
    Additional health insurance and other social benefits. Exclusive discounts & offers.
    Open-minded management team promoting innovation, personal, and professional development.
    Permanent employment; full-time.
    Employer: Pontica Solutions Ltd.

    4-Customer Experience Associate with German or French
    We are looking for a Customer Experience Associate with German or French for one of our clients - an international fintech company with office in Sofia, Bulgaria.

    This is an excellent opportunity to join and have the ability to develop and progress within a fast-growing team.
  • Responsibilities:

    Handle requests from customers, as well as internal departments & other stakeholders via phone, email and chat
    Handle customer's initial verification by considering, requesting and processing verification documents
    Provide support to management and take ownership to drive process and service enhancement
  • Skills:

    Fluent in German or French
    Fluent in English
    Hands-on experience in using a variety of communication channels such as email, live chat and/or phone
    Excellent customer service mindset and attitude to follow through and respond to problems/requests proactively and effectively
    Fresh graduates are welcome
  • The offer:

    Excellent compensation package
    Great social benefits package
    Flexible working hours
    You get to work in a very dynamic environment and be part of an international team

    5-Automation Developer
    Connecting businesses and tech talents in a fast-changing world. This is what describes best the mission of Modis as a global leader in workforce, skilling, and consulting solutions for our partners. As part of the Adecco Group, our brand is present in 20 countries delivering services and solutions in the so-called "Smart Industry" areas and employing 30,000 people.

    With more than 15 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support, and BPO Solutions to more than 40 multinational companies. We have grown to 1400 employees in our 3 office locations and now we are looking for more talents to join us in our mission.
  • *Position Highlights
  • Responsibilities:

    Work with Operational, Functional and Backoffice teams to identify processes that could be automated.
    Analyze those processes and architect solutions.
    Develop, deploy and maintain robots and automation solutions
    Drive the automation agenda across Robotics, Automation, Analytics and IT
    Develop an innovate approach to simplify and streamline processes to increase reliability, improve efficiency and minimize errors
    Help management and staff to resolve problems arising out of the automation systems and its various functions.
    Function as the technical bridge with applied systems to resolve problems and implement new programs and updates
    Stay abreast of new developments, technology, etc. within the field of automation, and recommend needed changes and improvements to the systems
    Drive knowledge sharing within the automation team
    Comply with specific or ad-hoc tasks
    Adhere to all company policies & procedures
  • Requirements:

    3-5 years of experience
    Knowledge of Visual Basic, Windows PowerShell scripting, Python or any other programming language
    Experience with Continuous Integration and Delivery concepts
    Able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office/O365.
    Familiarity with Robotic Process Automation's solutions
    Knowledge of SQL databases
    HTML/JavaScript experience
    Good command of English
  • You will get:

    Recognition awards
    Additional health coverage
    Special offers and discounts
    Food and Gift vouchers
    Sport cards
    Competitive remuneration package
    Performance-based bonuses
    Charity and sport initiatives

    6-Healthcare Assistant Bluebird Care Clare
  • Role of Healthcare Assistant

    The Care Assistant's primary role is to deliver personal care and assistance to a client in his/her own home. Care Assistants are responsible for the implementation of the requirements of the clients care plan, perform identified care duties and promote client comfort, dignity and wellbeing.
  • Your responsibilities as a Care Assistant include . . .
    Assist the client with Activities of Living
    Pay due care and attention to all aspects of care duties carried out on behalf of the client
    Provide a high standard of care in compliance with Bluebird Care Policies
  • Qualifications & Experience

    Care Assistants must have obtained QQI approved Level 5 Modules Care of the Older Person and Care Skills/Healthcare Support.
    Or have a minimum of one-year experience caring for others and be in a position to undertake the two modules outlined above.
  • Qualities

    Essential qualities of a Care Assistant include having a genuine concern for others, having the ability to demonstrate kindness, compassion and patience.
  • Employment Type

    Permanent/part-time, contract
    Attractive rates of pay and employee benefits
    Own transport required, mileage paid

    7-Consultant Email Support for Spotify with French (NON-VOICE)
    Are you ready to take your career to the next level?
    Looking to make a change TODAY?

    We want to meet YOU!

    On Spotify you can find all the music you'll ever need all favorite artists, albums and playlists. Your daily soundtrack or a perfect mix throughout the day and night.
    Now you can be part of this team and help millions of people enjoy the music they love.

    This is the right opportunity for you if YOU:
    Have excellent language skills in French + English language (C1 level)
    Have excellent communication skills
    Have the it factor
    Possess positive attitude and great interpersonal skill
    Have motivation for development
    Are creative
  • Join us to:
    Be part of a team which support one of the biggest companies, providing legal music streaming service
    Demonstrate excellent communication skills and support the Premium users of Spotify via email
    Work in a friendly and positive environment where you can develop yourself professionally
  • You will get to enjoy:
    A very competitive salary
    Attractive performance incentives
    Top-notch training
    Unique social benefits package which includes: additional health insurance, life insurance, food vouchers, gift vouchers, and transportation allowance
    Employee recognition programs

    8-Solution Architect
    If you have:
    - University degree in Computer Science, Engineering, or other field of Information
    - A minimum of five years in a professional senior technical role such as technical lead, dev. team lead, architect, or other hands on leadership role in area of software development or design
    - Experience developing IT infrastructure architectures for the financial industry, using applicable frameworks and standards to document resilient, high-availability solutions that address network, storage and computing (i.e. cloud)
    - Knowledge of ITSM best practices with the demonstrated ability to incorporate ITSM processes, functions and tools into solution scope, cost and schedule
    - Demonstrated deep understanding and experience with:
    o Design and developing Microservices Architecture, Services Orientated Architectures (SOA), REST and the Web Services space.
    o Java and Java frameworks in a Public Cloud (AWS, Azure, etc.) and Data center environments
    o Technologies like OpenShift, Docker, Kafka, API Management tools
    o Owning and operating multiple instances of a mission critical service or IT applications
    o Requirements analysis, planning and deploying IT solutions
    o Software Design and Architectural principles and practices.
    o Ability to develop and justify solution architecture designs
    - Assessed a broad range of information solutions and products particularly in financial sector or banking /will be considered as a serious advantage/.
    - Expertise of software development methodologies
    - Ability to assess rapidly changing technologies and apply them to business needs
    - Knowledge and understanding of Enterprise Architecture methodologies such as TOGAF or equivalent
    - Working knowledge of infrastructure components including servers, network, storage, firewalls, load balancers, routers, etc.
    - Very good command of English language
    - Excellent communication skills with ability to explain technical concepts to lay audiences. Some experience working with board level stakeholders.
    - Strong problem solving aptitude, strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills
    - Ability to work in a team with experience leading and collaborating cross-team to ensure successful delivery of solutions

    And you would like to:
    - Define consistent solution architectures for given requirements/business-architectures and context throughout all IT architecture layers (data, application and technology)
    - Develop technology solutions and map the business requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan.
    - Provide technical or/and solution consulting during the whole project process (pre-study, conception, analysis, design, build, deploy, test)
    - Lead in designing, specifying and selecting information system solutions, considering functionality, data, security, integration, infrastructure and performance
    - Lead the organization in exploiting technology and use knowledge of IT solutions to drive organizational change and support business process design
    - Propose functional and architectural changes to achieve optimal solutions
    - Serve as liaison between data consumer representatives and application solution development teams
    - Design solution architecture during the project lifecycle in cooperation with the Chief IT architect, data and technology architects

    You will find:
    - Excellent opportunities for professional and career development in one of the leading banks in Bulgaria
    - Competitive remuneration
    - Various opportunities for learning and further development of the professional skills and competences
    - Dynamic and challenging job
    - Modern working environment
    - Additional health insurance
    - Life/Accident Insurance
    - Food vouchers
    - Sport card
    - Preferences for the bank products and services
  • **Plusieurs autres postes à offrir, vous trouverez plus d'informations dans votre espace privé



    ... BACK



  • Plusieurs offres d'emploi en Bulgarie

    1-French Customer Support Professional for Cisco Services
  • Your day to day role:

    You will be responsible for providing support to a wide range of Cisco services. As the first point of contact at Cisco, you will represent the Cisco Brand Promise by delivering a low effort experience and driving a complete resolution of the customer's needs. You will support customers, partners and Cisco employees through a variety of channels such as phone, email and chat. Complex and out of scope work will be passed quickly to the next level of support.
  • Essential criteria:

    Fluency in written and spoken English and French

    Previous customer service experience in a service driven environment

    Computer literacy

    Excellent soft skills and emotional intelligence

    Decisiveness, ability to identify root cause and willingness to go beyond initial symptoms, thinking strategically
  • What's in it for you:

    To be part of the Gold Award winner company in the category Employees at the heard of everything for large companies at the South East Europe customer service awards 2020

    Opportunity develop your career in a global company of over 225,000 employees across more than 40 countries

    Free additional medical and dentist insurance

    Sports card discount

    Corporate discounts and allowances

    2-Consultant Email Support for Spotify with French (NON-VOICE)
    Are you ready to take your career to the next level?
    Looking to make a change TODAY?

    We want to meet YOU!

    On Spotify you can find all the music you'll ever need all favorite artists, albums and playlists. Your daily soundtrack or a perfect mix throughout the day and night.
    Now you can be part of this team and help millions of people enjoy the music they love.

    This is the right opportunity for you if YOU:
    Have excellent language skills in French + English language (C1 level)
    Have excellent communication skills
    Have the it factor
    Possess positive attitude and great interpersonal skill
    Have motivation for development
    Are creative
  • Join us to:
    Be part of a team which support one of the biggest companies, providing legal music streaming service
    Demonstrate excellent communication skills and support the Premium users of Spotify via email
    Work in a friendly and positive environment where you can develop yourself professionally
  • You will get to enjoy:
    A very competitive salary
    Attractive performance incentives
    Top-notch training
    Unique social benefits package which includes: additional health insurance, life insurance, food vouchers, gift vouchers, and transportation allowance
    Employee recognition programs

    3-Customer Support Specialist with French and English
  • *All interviews will be conducted remotely (online or by phone).

    Pontica Solutions is an award-winning BPO company that offers great opportunities for young professionals in the field of customer success, people management, project management, marketing, and IT. We are looking for customer support specialists to work for our newest client ?" an international company providing background checks and employment screenings, through innovative, web-based technology.
  • YOUR ROLE:

    Help users and clients use the platform (email, chat, and phone communication).
    Provide support with the online form, status of the application, registration to the system.
    Ensure clients receive the highest level of customer service.
    Follow guidelines and policies; execute an organized, efficient, and structured working process.
  • REQUIRED SKILLS:

    Fluent in French and English.
    Previous experience in a customer support role will be an advantage.
    Excellent computer literacy and proficient with MS Office applications.
    Excellent interpersonal and communication skills.
    Very good customer orientation.
  • WHAT WE OFFER:

    An attractive remuneration + monthly performance bonuses. Referral bonuses.
    Full training provided by the client.
    Additional health insurance and other social benefits. Exclusive discounts & offers.
    Open-minded management team promoting innovation, personal, and professional development.
    Permanent employment; full-time.
    Employer: Pontica Solutions Ltd.

    4-Customer Experience Associate with German or French
    We are looking for a Customer Experience Associate with German or French for one of our clients - an international fintech company with office in Sofia, Bulgaria.

    This is an excellent opportunity to join and have the ability to develop and progress within a fast-growing team.
  • Responsibilities:

    Handle requests from customers, as well as internal departments & other stakeholders via phone, email and chat
    Handle customer's initial verification by considering, requesting and processing verification documents
    Provide support to management and take ownership to drive process and service enhancement
  • Skills:

    Fluent in German or French
    Fluent in English
    Hands-on experience in using a variety of communication channels such as email, live chat and/or phone
    Excellent customer service mindset and attitude to follow through and respond to problems/requests proactively and effectively
    Fresh graduates are welcome
  • The offer:

    Excellent compensation package
    Great social benefits package
    Flexible working hours
    You get to work in a very dynamic environment and be part of an international team

    5-Automation Developer
    Connecting businesses and tech talents in a fast-changing world. This is what describes best the mission of Modis as a global leader in workforce, skilling, and consulting solutions for our partners. As part of the Adecco Group, our brand is present in 20 countries delivering services and solutions in the so-called "Smart Industry" areas and employing 30,000 people.

    With more than 15 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support, and BPO Solutions to more than 40 multinational companies. We have grown to 1400 employees in our 3 office locations and now we are looking for more talents to join us in our mission.
  • *Position Highlights
  • Responsibilities:

    Work with Operational, Functional and Backoffice teams to identify processes that could be automated.
    Analyze those processes and architect solutions.
    Develop, deploy and maintain robots and automation solutions
    Drive the automation agenda across Robotics, Automation, Analytics and IT
    Develop an innovate approach to simplify and streamline processes to increase reliability, improve efficiency and minimize errors
    Help management and staff to resolve problems arising out of the automation systems and its various functions.
    Function as the technical bridge with applied systems to resolve problems and implement new programs and updates
    Stay abreast of new developments, technology, etc. within the field of automation, and recommend needed changes and improvements to the systems
    Drive knowledge sharing within the automation team
    Comply with specific or ad-hoc tasks
    Adhere to all company policies & procedures
  • Requirements:

    3-5 years of experience
    Knowledge of Visual Basic, Windows PowerShell scripting, Python or any other programming language
    Experience with Continuous Integration and Delivery concepts
    Able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office/O365.
    Familiarity with Robotic Process Automation's solutions
    Knowledge of SQL databases
    HTML/JavaScript experience
    Good command of English
  • You will get:

    Recognition awards
    Additional health coverage
    Special offers and discounts
    Food and Gift vouchers
    Sport cards
    Competitive remuneration package
    Performance-based bonuses
    Charity and sport initiatives

    6-Healthcare Assistant Bluebird Care Clare
  • Role of Healthcare Assistant

    The Care Assistant's primary role is to deliver personal care and assistance to a client in his/her own home. Care Assistants are responsible for the implementation of the requirements of the clients care plan, perform identified care duties and promote client comfort, dignity and wellbeing.
  • Your responsibilities as a Care Assistant include . . .
    Assist the client with Activities of Living
    Pay due care and attention to all aspects of care duties carried out on behalf of the client
    Provide a high standard of care in compliance with Bluebird Care Policies
  • Qualifications & Experience

    Care Assistants must have obtained QQI approved Level 5 Modules Care of the Older Person and Care Skills/Healthcare Support.
    Or have a minimum of one-year experience caring for others and be in a position to undertake the two modules outlined above.
  • Qualities

    Essential qualities of a Care Assistant include having a genuine concern for others, having the ability to demonstrate kindness, compassion and patience.
  • Employment Type

    Permanent/part-time, contract
    Attractive rates of pay and employee benefits
    Own transport required, mileage paid

    7-Consultant Email Support for Spotify with French (NON-VOICE)
    Are you ready to take your career to the next level?
    Looking to make a change TODAY?

    We want to meet YOU!

    On Spotify you can find all the music you'll ever need all favorite artists, albums and playlists. Your daily soundtrack or a perfect mix throughout the day and night.
    Now you can be part of this team and help millions of people enjoy the music they love.

    This is the right opportunity for you if YOU:
    Have excellent language skills in French + English language (C1 level)
    Have excellent communication skills
    Have the it factor
    Possess positive attitude and great interpersonal skill
    Have motivation for development
    Are creative
  • Join us to:
    Be part of a team which support one of the biggest companies, providing legal music streaming service
    Demonstrate excellent communication skills and support the Premium users of Spotify via email
    Work in a friendly and positive environment where you can develop yourself professionally
  • You will get to enjoy:
    A very competitive salary
    Attractive performance incentives
    Top-notch training
    Unique social benefits package which includes: additional health insurance, life insurance, food vouchers, gift vouchers, and transportation allowance
    Employee recognition programs

    8-Solution Architect
    If you have:
    - University degree in Computer Science, Engineering, or other field of Information
    - A minimum of five years in a professional senior technical role such as technical lead, dev. team lead, architect, or other hands on leadership role in area of software development or design
    - Experience developing IT infrastructure architectures for the financial industry, using applicable frameworks and standards to document resilient, high-availability solutions that address network, storage and computing (i.e. cloud)
    - Knowledge of ITSM best practices with the demonstrated ability to incorporate ITSM processes, functions and tools into solution scope, cost and schedule
    - Demonstrated deep understanding and experience with:
    o Design and developing Microservices Architecture, Services Orientated Architectures (SOA), REST and the Web Services space.
    o Java and Java frameworks in a Public Cloud (AWS, Azure, etc.) and Data center environments
    o Technologies like OpenShift, Docker, Kafka, API Management tools
    o Owning and operating multiple instances of a mission critical service or IT applications
    o Requirements analysis, planning and deploying IT solutions
    o Software Design and Architectural principles and practices.
    o Ability to develop and justify solution architecture designs
    - Assessed a broad range of information solutions and products particularly in financial sector or banking /will be considered as a serious advantage/.
    - Expertise of software development methodologies
    - Ability to assess rapidly changing technologies and apply them to business needs
    - Knowledge and understanding of Enterprise Architecture methodologies such as TOGAF or equivalent
    - Working knowledge of infrastructure components including servers, network, storage, firewalls, load balancers, routers, etc.
    - Very good command of English language
    - Excellent communication skills with ability to explain technical concepts to lay audiences. Some experience working with board level stakeholders.
    - Strong problem solving aptitude, strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills
    - Ability to work in a team with experience leading and collaborating cross-team to ensure successful delivery of solutions

    And you would like to:
    - Define consistent solution architectures for given requirements/business-architectures and context throughout all IT architecture layers (data, application and technology)
    - Develop technology solutions and map the business requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan.
    - Provide technical or/and solution consulting during the whole project process (pre-study, conception, analysis, design, build, deploy, test)
    - Lead in designing, specifying and selecting information system solutions, considering functionality, data, security, integration, infrastructure and performance
    - Lead the organization in exploiting technology and use knowledge of IT solutions to drive organizational change and support business process design
    - Propose functional and architectural changes to achieve optimal solutions
    - Serve as liaison between data consumer representatives and application solution development teams
    - Design solution architecture during the project lifecycle in cooperation with the Chief IT architect, data and technology architects

    You will find:
    - Excellent opportunities for professional and career development in one of the leading banks in Bulgaria
    - Competitive remuneration
    - Various opportunities for learning and further development of the professional skills and competences
    - Dynamic and challenging job
    - Modern working environment
    - Additional health insurance
    - Life/Accident Insurance
    - Food vouchers
    - Sport card
    - Preferences for the bank products and services
  • **Plusieurs autres postes à offrir, vous trouverez plus d'informations dans votre espace privé



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